Warehousing services 3PL and fulfillment: dialogue between customer and supplier
Organiser:
Partners:
Today, the e-commerce market is growing exponentially, and services are developing along with it. In particular, the three-party logistics (3PL) and fulfillment markets. According to experts, the demand for outsourcing of logistics services in Russia has increased 4 times over the past year.
The demand for services is associated not only with the growth of retailers, which is ahead of the development of their own infrastructure, but also with the orientation of large businesses to a multi-channel sales model, where e-commerce and retail are supported. This requires new solutions, where service providers offering 3PL and fulfillment services can be useful.
There are many myths and misconceptions about working with logistics operators. During the discussion, we will analyze interesting insights into the interaction between the customer and the provider. Why do companies prefer to work with a 3PL and fulfillment provider or take full control?
Key points:
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Supplier's view: how is the demand for 3PL and fulfillment services changing against the backdrop of the development of warehouse and logistics infrastructure of marketplaces? Current situation and forecasts
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Customer's view: what logistics challenges do retailers face? Is omnichannel logistics our “present” or only the “future” for now? What prevents you from scaling online, offline and on marketplaces. The role of regions.
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Should we separate or combine approaches: build our own warehouse logistics or collaborate with service providers?
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How to build cooperation with a 3PL and fulfillment operator? Where do the areas of responsibility of service providers and customers begin and end?
Expert discussion:
1. Competition with small and medium 3PL/fulfillment providers: is price always the deciding criterion when searching for a logistics provider?
2. Regional expansion: how is the demand structure in sales changing? What are the plans of fulfillment providers?
